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P.O. Box 1173
New york, Ny

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policies

Payment  

Marketa New York uses STRIPE  for our online  credit card transactions.


Shipping and Handling

We use United States Postal Service as our carrier.
Domestic items are shipped by Priority Mail with delivery confirmation and you can usually expect delivery within 3 days of shipping notification.
International items are shipped with First Class international mail, and may take up to 4 weeks for delivery.  Contact us for other options.
 
Insurance is added upon request and is paid by the customer. We are not responsible for lost or damaged items once they are shipped.

Tax policy


New York state residents are required to pay sales tax (8.875 %) on all purchases.
Sales tax is automatically added to your total.

Return policy


We take pride in the quality and craftsmanship of all our products, and it is our goal that you are completely satisfied with your purchase. If the product does not meet your expectations upon arrival, contact us within 3 days following delivery at shop@marketanewyork.com for return authorization and instructions. All returns must be made within 5 days of authorization. Items(s) must be unused, in the same condition as received, and all tags must be intact. All shipping charges on returned merchandise are non-refundable, unless return is due to an error by us. Item(s) must be sent back prepaid, we do not accept C.O.D. We are not responsible for lost or damaged articles and ask that you return all merchandise with either tracking number or delivery confirmation. We will refund your money or issue store credit once your package is received and processed minus shipping and handling charges. Sale items and custom orders are not returnable.
By placing you order, you agree to these terms.

Please note that we can not process returns or exchanges on merchandise purchased from our retailers.


Privacy Statemet


We value and respect your privacy; therefore, we will not sell, rent, or give your name or address to other companies or third parties. Information collected by Marketa New York is used only to process your order.